Privacy Policy

At fam.care, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We collect information you provide directly to us when you use our services, including:

• Contact information (name, email, phone number, address)
• Information about caregiving needs and preferences
• Payment information and transaction history
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our caregiving services
• Process payments and manage your account
• Communicate with you about our services and updates
• Ensure the safety and security of our users
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Authorized service providers and caregivers to facilitate services
• Professional advisors for legal or accounting purposes
• Government or regulatory authorities where required by law

4. Data Security

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Contact our support team for any data-related requests.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fam.care.